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CFC Multifamily Summit Instructions Manual for Attendees

We are excited to have you join us on 18th, 19th and 20th of November!
For the Summit, we will be using the virtual platform Whova, which can be accessed through the web from your desktop/laptop and through your mobile device by downloading the Whova app. (Links with buttons below)

Step by Step Instruction for Attendees

If you are a new Whova user, follow the steps below to get set up. If you are an existing Whova user, sign into your account and start networking under the “CFC Multifamily Summit” channel on Whova. 

Step 1: Download the Whova mobile app or access the platform via the web.
Step 2: Enter your Registered Email Address to sign up on Whova.
Step 3: After entering the email address, set your password and fill in your information.
Step 4: Upload your profile photo to help others recognize you.
Step 5: To beef up your profile, update the additional information about yourself.
Step 6: To receive bi-weekly emails or stay up to date on Whova features, you may check the boxes.
Step 7: Your profile is all set!
Step 8: You can edit your profile anytime from the side menu. Step 9: Take control of your CFC Multifamily Summit journey and start networking!

Important: Just in case Whova asks you to enter a code please use the code 5wix1zz6ft for signing in.

In case of urgent issues, please use the chatbot at bottom right corner of this website or email us at [email protected] and we'll be glad to assist you.

Still having issues?
Watch the Whova set-up tutorial!

CFC Multifamily Summit Instructions Manual for Speakers

Presenting in a Session

Although Whova works with many live stream providers, we will use Zoom as the example in this guide.

  1. Make sure your camera, network, and microphone work.
  2. The organizers have sent you the Zoom link for your speaker session.
    • You got the Zoom link (like “https://…zoom.us/….”), click it to open the Zoom app. If you’ve already installed the Zoom app, it starts automatically. Otherwise, follow the instructions to download the Zoom app and enter the Zoom meeting/webinar.
3. If you need to use slides or a pre-recorded video, open the slides/video, click “Share Screen”, and select the slides/video you want to share. If you are sharing a video, please remember to check the 2 optimization options on the bottom-left of the popup.

Answering Q&A

Prerequisites: Follow the previous steps to log in to the Zoom app.

    • Please reserve the last 5-10 minutes of your Speaker Session for Q&A.
    • Attendees will ask questions in the Q&A box. Our team will monitor the Q&A box and will read the questions aloud to you.

In Case of Emergency

If something unexpected happens during the event or session, please follow this guide to solve them.

  • Cannot join the session as speaker or panelist:
    • Make sure your are joining for your speaker session from Zoom only.
    • Please make sure the link you are using is the Zoom link.
    • If it requires a password, please contact the session host to resend you the link or remove the password.
  • Your Internet connection has problems (unable to reconnect, or has unbearable delay):
    • Please contact the session host to use your pre-recorded video.
  • Cannot share screen or share video:
    • Please contact the session host to make sure they set the permission correctly or enable them on the Zoom client.
  • The camera does not work properly:
    • Please check with the session host if it’s OK that you present without a camera. If it is fine, you may still present with audio and slides. Otherwise, please ask the host to start the pre-recorded video.
  • The audio device does not work properly:
    • Please contact the session host to use your pre-recorded video.

We look forward to seeing you soon at the
CFC Multifamily Summit 2022!

In case of urgent issues, please use the chatbot at bottom right corner of this website or email us at [email protected] and we'll be glad to assist you.
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